Ed98 Privacy Policy — How We Protect Your Data
This document explains what information ed98 collects, how it is used, how it is kept secure, and your rights as a user of our platform in Malaysia.
Updated: January 2026
1. Information We Collect
When you register and use the ed98 platform, we collect certain categories of information to ensure our services operate correctly and securely. This data collection is carried out transparently and only for the purposes stated in this policy.
Account Information
During registration, you are required to provide your full name, email address, phone number, and password. This information is used to verify your identity and grant access to your ed98 account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we may collect information related to your chosen payment method — such as bank account numbers or e-wallet details (TNG, DuitNow). We do not store full credit card numbers directly; sensitive payment information is processed through secure payment providers.
Device & Browser Information
Ed98 automatically records technical information including device type, operating system, browser, IP address, time zone, and pages visited. This data helps us identify technical issues and improve platform performance — particularly for users accessing from Android smartphones in Malaysia.
Cookie Data & Usage
The ed98 platform uses cookies to save session preferences, streamline repeat logins, and understand aggregate usage patterns. Cookies do not contain passwords or payment information.
- Information Collected
- Purpose of Data Use
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights & Contact
2. How We Use Your Data
Ed98 uses the information collected solely for the following purposes and will not use it beyond the scope stated here without your consent:
- Verifying user identity during registration and login.
- Processing deposit and withdrawal transactions in RM (MYR) accurately and securely.
- Providing effective customer support when you contact the ed98 team.
- Sending important account notifications such as transaction confirmations, password changes, or security alerts.
- Monitoring and detecting suspicious activity to protect the security of your account.
- Complying with applicable legal and regulatory requirements.
- Improving the user experience based on anonymised usage pattern analysis.
Ed98 will not use your data for third-party marketing purposes without your explicit consent. Any marketing communications from us relate solely to ed98 platform services.
3. Cookies, Tracking & Data Storage
Cookies & Tracking Technologies
Ed98 uses session cookies and persistent cookies to enhance your experience. Session cookies expire automatically when you close your browser, while persistent cookies are stored for a longer period to remember your preferences on future visits. You can manage or block cookies through your browser settings, though this may affect certain platform features.
We also use basic tracking technology to analyse platform traffic on an aggregate basis. This data does not identify individual users and is used solely for technical improvements.
Data Storage & Security
All personal data collected by ed98 is stored on SSL-encrypted servers. Access to user data is restricted to staff who require it to perform their duties. ed98 implements industry-standard security protocols to ensure your data is never accessed, altered, or disclosed without authorisation.
Data is retained for as long as your account remains active. Once an account is closed, data is kept for the minimum period required by law before being securely deleted.
4. Sharing Information with Third Parties
Ed98 does not sell, rent, or trade users' personal information to any third party for commercial purposes. However, there are limited circumstances where data sharing is necessary:
- Payment provider: Transaction information is shared with licensed payment providers to process deposits and withdrawals in RM (MYR) securely. These providers are bound by strict confidentiality agreements.
- Legal requirements: ed98 will disclose user information to the relevant authorities where required by Malaysian law or a valid court order.
- Platform security: In cases involving fraud investigations or illegal activity, relevant information may be shared with the appropriate authorities.
- Technical service provider: Third parties providing technical services to ed98 may have limited access to data strictly necessary for those functions, and are subject to stringent privacy agreements.
Outside of the situations outlined above, your personal data will not be shared with any party without your prior consent.
- Never sold to advertisers
- Shared only when necessary
- Providers bound by confidentiality agreements
- Compliant with Malaysian law
5. User Rights, Policy Updates & How to Contact Us
Your Rights as an ed98 User
As an ed98 platform user in Malaysia, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request that we update it. Some information can be updated directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal and operational requirements. Closing your account will trigger the data deletion process in accordance with our minimum retention policy.
- Right to Object: You may object to the processing of your data for specific purposes, including marketing communications of your choice.
Changes to This Privacy Policy
Ed98 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to users via platform notifications or email. The "Updated" date at the top of this document reflects the latest version. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact the ed98 Team
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to the ed98 support team. We will make every effort to respond within a reasonable timeframe.
Support email: [email protected]
You may also refer to our FAQ us for answers to the most frequently asked privacy questions.
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Object to specific processing
Your Data Is Safe with ed98
We are committed to protecting the privacy of every user in Malaysia. Register with confidence or log in to your account — data security is our priority.